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I’m experiencing an issue with Forminator’s PayPal integration. When I set the payment amount in JPY to a four-digit value (e.g., 1000 JPY), the payment fails and I receive the following error message:
“An error occurred. There was a problem confirming your payment.”
However, when I use a four-digit amount in USD (e.g., 1000 USD), the payment processes without any issues. I suspect this may be related to the number formatting; it appears that JPY amounts might be formatted with commas (e.g., “1,000”) while USD amounts are not.
Could you please clarify why this discrepancy occurs and suggest any potential solutions or workarounds?