Replies: 1
I hope this message finds you well.
I am writing to report an issue with the reply field in our email responses. It appears that when admin attempt to reply on income emails, their responses are being directed back to our own email address (from: no-reply) instead of users. This issue is causing significant communication problems, and we would appreciate your assistance in resolving it as soon as possible.
Specifically, the “Reply-To” field seems to be misconfigured, leading to this wrong behavior. Could you please investigate this issue and make the necessary adjustments to ensure that replies are correctly directed to our email address?
Thank you for your prompt attention to this matter. If you need any additional information or access to our email settings, please let me know.
Screenshot is added https://i.vgy.me/3n2hYh.png