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I have a form that has a series of checkboxes for entries into a competiton. Most of the entries are £1.00, but the children’s categories are 0.00.
I have put a conditional in the visibility of the Stripe Payment field to say that if the entry total is less than £1.00, not to show the payment details box.
This works to hide the card details box, but when I click “submit”, I get the error “Payment failed, please try again!”
I read that to fix this I would need to put a conditional in the “Plan setup” to allow the submission to be made without payment.
So in the Conditions tab of the plan setup (which is a single plan, NOT a subscription or a recurring payment) I have told it to process the plan IF the value is greater than 0.99.
Now I get the error “Forminator Stripe Subscription Add-on is required to submit this form.”
But I am not using (as far as I can tell) any subscription add-on features. This is just a one off payment.
Any ideas?!